prairieFyre Contact Center Solutions Top the List in Mitel MiSN Program

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Ottawa, CANADA, August 5, 2003 - As part of the MiSolutions Network program, prairieFyre today attained the highest Mitel Networks third-party provider status for 6110 CCS. This mark of quality reflects prairieFyre’s close relationship with Mitel Networks in building communication business solutions. MiSolutions Network is a comprehensive 3rd Party Developer Program that enables world class companies to successfully develop products and services that integrate with Mitel Networks VoIP products. The Level 4 – OEM partner classification is designed for companies providing technology solutions integrated with Mitel Networks voice centric telecommunications products and sold under the Mitel Networks brand name. Level 4 Member companies work closely with Mitel Networks research and development organizations leveraging synergy in skills and knowledge to ensure rapid time to market for innovative solutions that solve real world business communication challenges. “We have attained the Level 4 – OEM partner classification for creating leading-edge contact center solutions that Mitel Networks is proud to put their name on”, states Malcolm Teasdale, Director of Sales and Marketing. As part of the Mitel Networks Global Developer Network program, prairieFyre was approved as a Mitel Networks endorsed MiTAI™ developer in the year 2000. The MiSolutions Network program has evolved out of the Global Developer Network program. “No other contact center solutions 3rd party developer has attained as tight an integration with Mitel Networks as we have. This close relationship allows us to build contact center solutions with the highest level of functionality”, states Clarke La Prairie, President.  About Mitel Networks Mitel Networks is a market-leader for voice, video, and data convergence over broadband networks. With a focus on the user experience, the company delivers advanced communications solutions that are easily customized for individual business needs. Through intuitive desktop appliances and applications, businesses are provided with innovative ways to manage information and resources. Vertical markets benefit from integrated solutions that protect Mitel Networks is headquartered in Ottawa, Canada with offices, partners, and resellers worldwide. For more information please visit www.mitel.com.