Mitel Networks 6150 Multimedia Contact Center Awarded 2002 “Product of the Year” by Technology Marketing Corporation’s INTERNET TELEPHONY Magazine

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Norwalk, UNITED STATES, January 22, 2003 - Mitel Networks announced today that Technology Marketing Corporation (TMC™)’s Customer Inter@ction Solutions® magazine, named Mitel Networks 6150 Multimedia Contact Center as Products of the Year winner for 2002. Customer Inter@ction Solutions® has been a premier publication in the CRM, call center and teleservices industries since 1982. "With the tremendous growth in web-based communications, contact center managers must provide first-class customer interaction, regardless of media," said Ray Brown, Vice President, Enterprise Solutions, Mitel Networks. "Based on award-winning technology, the 6150 Multimedia Contact Center effectively routes and manages web chat and e-mail while fully integrating it within the voice environment, allowing all customer interactions to be treated equally.” “Mitel Networks 6150 Multimedia Contact Center is a clear leader in the contact center solutions sector. We’re proud to reward their hard work and innovation with a Product of the Year Award for 2002,” said Nadji Tehrani, Chairman of TMC and Founder of Customer Inter@ction Solutions®. According to Customer Inter@ction Solutions® Group Editor-in-chief, Rich Tehrani, Mitel Networks 6150 Multimedia Contact Center was selected because it demonstrates true innovation which is the hallmark of Product of the Year winners. "The Product of the Year award is meant not only to honor the outstanding teams who developed and manufactured the products on our winning list, but also to educate our readers on the vast array of offerings in this market. Choosing the winners was a difficult process, and the editorial team spent many hours studying the applications we received from vendors, as well as looking through materials we collected on our own over the past year." A full list of Product of the Year winners will appear in the January issue of Customer Inter@ction Solutions® magazine. About Mitel Networks Mitel Networks is a market-leader for voice, video, and data convergence over broadband networks. With a focus on the user experience, the company delivers advanced communications solutions that are easily customized for individual business needs. Through intuitive desktop appliances and applications, businesses are provided with innovative ways to manage information and resources. Vertical markets benefit from integrated solutions that protect Mitel Networks is headquartered in Ottawa, Canada with offices, partners, and resellers worldwide. For more information please visit www.mitel.com. About TMC™ Since its inception in 1972, Technology Marketing Corporation (TMC®) has produced industry-leading trade magazines and events focused on technology and communications. TMC® publishes Customer Inter@ction Solutions ™ and Internet Telephony®, and the online publications, TMCnet.com®, Planet PDA™ Magazine, BiometriTech™and Alternative Power™. TMC® produces BiometriTech™Conference, INTERNET TELEPHONY® Conference & EXPO; Planet PDA™: The Enterprise PDA Event; and The Global Call Center Outsourcing Summit™. TMCnet™.com publishes more than 25 topical online newsletters. For more information about TMC®, visit its Web site at www.tmcnet.com