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Home  >   Solutions  >   Contact Center  >   Enterprise Node  >   Benefits

Call Accounting Enterprise Node Features

 

FEATURE

DESCRIPTION

BENEFIT

Multi-site management

Extends the capabilities of Contact Center Management across multiple sites/switches, enabling you to receive reports and view real-time agent and queue displays for multi-site contact centers via the corporate LAN/WAN or Intranet/TCP/IP.

Enables you to monitor and respond to changing contact center activities across multiple sites, ensuring enterprise resources are effectively managed.

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