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Call Accounting Enterprise Node Features
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FEATURE |
DESCRIPTION |
BENEFIT |
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Multi-site management |
Extends the capabilities of Contact Center Management across multiple sites/switches, enabling you to receive reports and view real-time agent and queue displays for multi-site contact centers via the corporate LAN/WAN or Intranet/TCP/IP. |
Enables you to monitor and respond to changing contact center activities across multiple sites, ensuring enterprise resources are effectively managed. |