Contact Center Editions
Each business is unique in its organization and needs—however all businesses seek cost-effective solutions to meet these needs. Customer Interaction Solutions offers this in two editions of contact center software: Contact Center Enterprise Edition (formerly Contact Center Solutions) and Contact Center Business Edition.
Enterprise Edition	Business Edition
Contact Center Enterprise Edition is for contact centers that are looking for a solution that is highly scalable. This edition is ideal for multi-site contact centers and those who contact their customers in voice, email, chat, and fax.   Learn more about Contact Center Enterprise Edition >>	Contact Center Business Edition is a new offering for Version 5—a cost-effective solution geared to single-site call centers with 25 agents or less.   Learn more about Contact Center Business Edition >>
For a detailed description on the functions and features in each edition, view Business Edition and Enterprise Edition compared.