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Home  >   Solutions  >   Call Accounting  >   Subscriber Services  >   Benefits

Subscriber Services Benefits

 

Read on to find out about the benefits of Subscriber Services in configurable subscriber devices, customized subscriber plans, subscriber invoices, billing options, division reports, and analyze profitability.

 

FEATURE

DESCRIPTION

BENEFIT

NEW Configurable subscriber devices

 

Subscriber Services Version 5.4 introduces the subscriber and subscriber group devices.

 

 

The addition of the subscriber device now allows you to differentiate the type of user you want to charge back: employees of your company, clients, or customers.

 

 

 

Customized subscriber plans

Mark up or discount carrier costs based on customized subscriber plans using flexible cost parameters.

 

The cost parameters include

¨      Percentage change

¨      Fixed amount

¨      Cost ceiling

¨      Minimum duration

¨      Subscriber rate tables

Associate costs to clients based on the subscriber plans to which they belong.

 

 

 

Subscriber invoices

Create customized subscriber invoices based on the markup or discount associated with specific subscriber plans.

 

Print or email reports and invoices from local or remote locations.

Automatically generate client invoices. Save the time required to manually consolidate information and generate bills.

 

 

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FEATURE

DESCRIPTION

BENEFIT

Billing options

Itemize charges to subscribers for the optional services they use, such as voice mail and call conferencing.

Provide increased revenue opportunity.

 

 

 

Division reports

Track the telecommunication services you provide to subscribers, broken down by employee group.

 

Report on all of the employee groups within a division.

Easily compare the telecommunications activities and costs of employee groups in one report.

 

 

 

FEATURE

DESCRIPTION

BENEFIT

Analyze profitability

Detect cost differences between carrier plans and subscribers invoices with the Comparison report.

Quickly view a profit / loss statement for each subscriber.

 

 

 

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