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These are just some of the benefits our customers have realized with the assistance of prairiefyre Professional Services.
The prairieFyre Professional Services team will help you achieve more effective customer interactions by optimizing your contact center, call costing and CRM applications and processes.
Our services span the range from initial startup to the optimization of existing operations. We have experience with business planning, implementation and integration of our entire product portfolio. Our solutions have been the choice of over 4,200 contact center customers worldwide.
As a Microsoft Gold Certified Partner, prairieFyre is recognized for having unparalleled expertise with the design, integration and implementation of Microsoft Business Solutions including Microsoft Dynamics CRM.
Our Services
¨ Custom business reporting
¨ Contact Center Health Check
¨ CRM implementation, integration and customization
¨ Work and call-flow analysis, planning and optimization
¨ Workforce management planning
¨ Voice and multimedia self-service solutions
¨ Voice and multimedia “Screen Pop” integrations
Best Practices
Every engagement with prairieFyre Professional Services follows Microsoft’s best practices for custom software development. This methodical approach ensures that the solution vision is documented before development begins and that once development starts, solutions are delivered on time and within quoted budgets.
Contact sales@prairiefyre.com for more information.
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