prairieFyre Support
prairieFyre is committed to providing superior service and products at all levels. Our quality service will ensure that you are happy, and our quality software will ensure that your customer is happy.   prairieFyre supports you with
¨      Customer service ¨      Product registration ¨      Service and Support packages and renewal ¨     Software upgrades			¨      User training ¨      Documentation ¨      Knowledge Base ¨      FAQ
Contact us in the media of your choice Our offices are open between 8:00 A.M. and 6:00 P.M. ET   To help serve you faster, please have your Contact Center Management License Key and Site Key ready before you contact us.
Click the icon to email a prairieFyre Customer Service representative.	Click the icon to chat with a prairieFyre Customer Service representative.	Call 613-599-0045, dial 3 to speak with a prairieFyre Customer Service representative.		Click the icon to request a Web Callback. A Customer Service representative will call you as soon as one becomes available.	Fax 613-599-7677, to the attention of Customer Service.

Pay per incident
If you are out of warranty and prefer not to purchase extended service and support, you have the option of purchasing our “pay per incident” support. You only pay each time you need technical support, so you pay only once if you need support only once. However, “pay per incident” support does not include an upgrade in software. If an upgrade is required to address your problem, you will have to purchase our extended support.Contact prairieFyre Customer Service for pay-per-incident support.