Who we are

prairieFyre Software Inc.is a global provider of contact center, business analytics, and workforce optimization software and services. The company’s contact center solutions are designed for Mitel Networks and Microsoft Lync and can be deployed on-premises or via the cloud. Our solutions are ideal for industries such as healthcare, financial services, utilities, government, and hospitality. prairieFyre Software was founded in 1998 and has more than 8,000 customers in over 70 countries worldwide. The company is among Profit Magazine’s 2013 Top 50 Best Small and Medium Employers in Canada.

Financial performance

Founded in 1998, prairieFyre quickly evolved to a successful high-growth company and has been consistently profitable.  With a commitment to service, quality, and reliability, prairieFyre has built a loyal customer base and experienced an average growth in revenue of 20% annually.

Proven results

prairieFyre Software is a company with proven results. Year-over-year we are recognized by industry leaders for innovation and excellence in business communication solutions, such as TMC Product of the Year and Technology Pioneer awards and Microsoft Impact awards. We were also recognized as one of Canada’s Top 50 Best Small and Medium Employers in 2013 in a joint study done by Queen’s School of Business, AON Hewitt, and PROFIT Magazine. 

Mission

To deliver enterprise-grade communication solutions that enable business to succeed

Company headquarters

The world headquarters of prairieFyre Software Inc. is located in Ottawa, Ontario, Canada, the heart of Silicon Valley North. The office holds the software development, quality assurance, sales and marketing, training, technical support, human resources, and documentation teams, as well as a finance department. The U.S.A. regional office is located in Destin, Florida, United States. The Europe Middle East Africa (EMEA) regional office is located in Portskewett, Caldicot, Monmouthshire, United Kingdom. The Asia Pacific regional office is located in Sydney, Australia.