prairieFyre Contact Center for Microsoft Lync at ACCE 2012

We’re proud to announce that we will be attending this year’s International Customer Management Institute (ICMI) ACCE 2012 conference . ACCE is a global contact center industry trade show presented by ICMI that runs May 7 through May 10, 2012 in Seattle, WA. prairieFyre Software will be in attendance to show off our Contact Center for Microsoft Lync software suite and the exciting new features of our upcoming Version 5.11 release.

ACCE is the essential forum for learning more about the latest and greatest in contact center technologies, networking with contact center partners, and sharing proven best practices for optimizing your contact center performance. Contact center professionals go to ACCE to:
• improve their contact center performance
• better manage people and resources
• improve operations
• properly select and implement technology
• and much more!

Through keynote presentations, networking sessions, site tours, case studies, and more, ACCE attendees will return to their organizations with practical tips, tools, and inspiration for success. Whether you’re new to the industry and looking for educational opportunities or a veteran looking to sharpen your skills with new approaches and techniques, ACCE is an event you won’t want to miss.

To find out more about ACCE 2012, visit www.icmi.com/ACCE

Hope to see you there!
Todd Simons
VP of Business Development, prairieFyre Software

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Categories: Blog, Contact Center Management, Microsoft Lync Server, prairieFyre Software

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