The Chicago Bears draft prairieFyre Software Solutions

At the Mitel Business Partner Conference BPC last week, Mitel announced the Chicago Bears are the latest sports team to choose our contact center solutions to help the team provide unparalleled customer service to their fans. Check out this Mitel video:  Chicago Bears.  As a part of a comprehensive Mitel solution, our contact center software provides vital support to the Bears’ ticket office, allowing agents to prioritize and respond to fans more quickly and efficiently, even during times of high volume. Mitel Contact Center Solutions will play a critical role in the future collaboration between Mitel and the Chicago Bears to truly unify their communications across the organization.

prairieFyre has a history of providing our solutions to professional sports teams’ service centers. In 2008, Philadelphia Phillies adopted Mitel Contact Center Solutions to manage their service operations, and another longtime Mitel customer, the Philadelphia Eagles also has a ticket office relying on our Contact Center Solutions. prairieFyre is proud to help these teams improve their customer service and streamline their service group operations.

Now if I could just figure out how to get great tickets to their games…that’s a no brainer, I’ll just dial into the call center!

 

Chris Courneya
CEO, prairieFyre Software Inc. 

Tags: , , , ,
Categories: Blog, Contact Center Management, prairieFyre Software

Previous/Next Article

|

Leave a Comment