Lync - SIP Response Codes

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Lync - SIP Response Codes

Article ID: 51586 - Last Review: June 29th, 2012


The following information describes the SIP Response Codes and their meanings.  You can find more detail in the following original documents:

IEEE RFC 3261 - SIP: Session Initiation Protocol
Individual Codes Reference

RFC 2543
RFC 3261
RFC 3903
RFC 4412

1xx—Informational Responses

100 Trying
   This response indicates that the request has been received by the
   next-hop server and that some unspecified action is being taken on
   behalf of this call (for example, a database is being consulted).
   This response, like all other provisional responses, stops
   retransmissions of an INVITE by a User Agent Client.  The 100 (Trying) response is
   different from other provisional responses, in that it is never
   forwarded upstream by a stateful proxy.

180 Ringing
   The users agent receiving the INVITE is trying to alert the user.  This
   response MAY be used to initiate local ringback.

181 Call is Being Forwarded
   A server MAY use this status code to indicate that the call is being
   forwarded to a different set of destinations.

182 Queued
   The called party is temporarily unavailable, but the server has
   decided to queue the call rather than reject it.  When the callee
   becomes available, it will return the appropriate final status
   response.  The reason phrase MAY give further details about the
   status of the call, for example, "5 calls queued; expected waiting
   time is 15 minutes".  The server MAY issue several 182 (Queued)
   responses to update the caller about the status of the queued call.

183 Session in Progress
   The 183 (Session Progress) response is used to convey information
   about the progress of the call that is not otherwise classified.  The
   Reason-Phrase, header fields, or message body MAY be used to convey
   more details about the call progress.

199 Early Dialog Terminated
   Can used by User Agent Server to indicate to upstream SIP entities (including the User Agent Client (UAC)) that an early dialog has been terminated.

2xx—Successful Responses

200 OK
   The request has succeeded.  The information returned with the
   response depends on the method used in the request.

202 Accepted
   Indicates that the request has been accepted for processing, but the processing has not been completed.

204 No Notification
   Indicates the request was successful, but the corresponding response will not be received.

3xx—Redirection Responses

300 Multiple Choices
   The address in the request resolved to several choices, each with its
   own specific location, and the user (or UA) can select a preferred
   communication end point and redirect its request to that location.

   The response MAY include a message body containing a list of resource
   characteristics and location(s) from which the user or UA can choose
   the one most appropriate, if allowed by the Accept request header
   field.  However, no MIME types have been defined for this message

   The choices SHOULD also be listed as Contact fields (Section 20.10).
   Unlike HTTP, the SIP response MAY contain several Contact fields or a
   list of addresses in a Contact field.  UAs MAY use the Contact header
   field value for automatic redirection or MAY ask the user to confirm
   a choice.  However, this specification does not define any standard
   for such automatic selection.

      This status response is appropriate if the callee can be reached
      at several different locations and the server cannot or prefers
      not to proxy the request.

301 Moved Permanently
   The user can no longer be found at the address in the Request-URI,
   and the requesting client SHOULD retry at the new address given by
   the Contact header field (Section 20.10).  The requestor SHOULD
   update any local directories, address books, and user location caches
   with this new value and redirect future requests to the address(es)

302 Moved Temporarily
   The requesting client SHOULD retry the request at the new address(es)
   given by the Contact header field (Section 20.10).  The Request-URI
   of the new request uses the value of the Contact header field in the

   The duration of the validity of the Contact URI can be indicated
   through an Expires (Section 20.19) header field or an expires
   parameter in the Contact header field.  Both proxies and UAs MAY
   cache this URI for the duration of the expiration time.  If there is
   no explicit expiration time, the address is only valid once for
   recursing, and MUST NOT be cached for future transactions.

   If the URI cached from the Contact header field fails, the Request-
   URI from the redirected request MAY be tried again a single time.

      The temporary URI may have become out-of-date sooner than the
      expiration time, and a new temporary URI may be available.

305 Use Proxy
   The requested resource MUST be accessed through the proxy given by
   the Contact field.  The Contact field gives the URI of the proxy.
   The recipient is expected to repeat this single request via the
   proxy.  305 (Use Proxy) responses MUST only be generated by UASs.

380 Alternative Service
   The call was not successful, but alternative services are possible.

   The alternative services are described in the message body of the
   response.  Formats for such bodies are not defined here, and may be
   the subject of future standardization.

4xx—Client Failure Responses

400 Bad Request
   The request could not be understood due to malformed syntax.  The
   Reason-Phrase SHOULD identify the syntax problem in more detail, for
   example, "Missing Call-ID header field".

401 Unauthorized
   The request requires user authentication.  This response is issued by
   UASs and registrars, while 407 (Proxy Authentication Required) is
   used by proxy servers.

402 Payment Required
   Reserved for future use.

403 Forbidden
   The server understood the request, but is refusing to fulfill it.
   Authorization will not help, and the request SHOULD NOT be repeated.

404 Not Found (User not found)
   The server has definitive information that the user does not exist at
   the domain specified in the Request-URI.  This status is also
   returned if the domain in the Request-URI does not match any of the
   domains handled by the recipient of the request.

405 Method Not Allowed
   The method specified in the Request-Line is understood, but not
   allowed for the address identified by the Request-URI.

   The response MUST include an Allow header field containing a list of
   valid methods for the indicated address.

406 Not Acceptable
   The resource identified by the request is only capable of generating
   response entities that have content characteristics not acceptable
   according to the Accept header field sent in the request.

407 Proxy Authentication Required
   This code is similar to 401 (Unauthorized), but indicates that the
   client MUST first authenticate itself with the proxy.  SIP access
   authentication is explained in Sections 26 and 22.3. [RFC 3261]

   This status code can be used for applications where access to the
   communication channel (for example, a telephony gateway) rather than
   the callee requires authentication.

408 Request Timeout
   The server could not produce a response within a suitable amount of
   time, for example, if it could not determine the location of the user
   in time.  The client MAY repeat the request without modifications at
   any later time.

409 Conflict
   The request could not be completed due to a conflict with the current
   state of the resource. This response is returned if the action
   parameter in a REGISTER request conflicts with existing

410 Gone
   The requested resource is no longer available at the server and no
   forwarding address is known.  This condition is expected to be
   considered permanent.  If the server does not know, or has no
   facility to determine, whether or not the condition is permanent, the
   status code 404 (Not Found) SHOULD be used instead.

412 Conditional Request Failed
   used to indicate that the precondition given for the
   request has failed.

413 Request Entity Too Large
   The server is refusing to process a request because the request
   entity-body is larger than the server is willing or able to process.
   The server MAY close the connection to prevent the client from
   continuing the request.

   If the condition is temporary, the server SHOULD include a Retry-
   After header field to indicate that it is temporary and after what
   time the client MAY try again.

414 Request-URI Too Long
   The server is refusing to service the request because the Request-URI
   is longer than the server is willing to interpret.

415 Unsupported Media Type
   The server is refusing to service the request because the message
   body of the request is in a format not supported by the server for
   the requested method.  The server MUST return a list of acceptable
   formats using the Accept, Accept-Encoding, or Accept-Language header
   field, depending on the specific problem with the content.  UAC
   processing of this response is described in Section

416 Unsupported URI Scheme
   The server cannot process the request because the scheme of the URI
   in the Request-URI is unknown to the server.  Client processing of
   this response is described in Section

417 Unknown Resource-Priority
   Unknown Resource-Priority [RFC 4412]

420 Bad Extension
   The server did not understand the protocol extension specified in a
   Proxy-Require (Section 20.29) or Require (Section 20.32) header
   field.  The server MUST include a list of the unsupported extensions
   in an Unsupported header field in the response.  UAC processing of
   this response is described in Section [RFC 3261]

421 Extension Required
   The UAS needs a particular extension to process the request, but this
   extension is not listed in a Supported header field in the request.
   Responses with this status code MUST contain a Require header field
   listing the required extensions.

   A UAS SHOULD NOT use this response unless it truly cannot provide any
   useful service to the client.  Instead, if a desirable extension is
   not listed in the Supported header field, servers SHOULD process the
   request using baseline SIP capabilities and any extensions supported
   by the client.

422 Session Interval Too Small
   It is generated by a UAS or proxy when a request contains a Session-Expires header field with a duration below the minimum timer for the server [RFC4028]

423 Interval Too Brief
   The server is rejecting the request because the expiration time of
   the resource refreshed by the request is too short.  This response
   can be used by a registrar to reject a registration whose Contact
   header field expiration time was too small.  The use of this response
   and the related Min-Expires header field are described in Sections
   10.2.8, 10.3, and 20.23.

424 Bad Location Information
   Bad Location Information [RFC6442]

428 Use Identity Header
   Use Identity Header [RFC4474]

429 Provide Referrer Identity
   Provide Referrer Identity [RFC3892]

433 Anonymity Disallowed
   Anonymity Disallowed [RFC5079]

436 Bad Identity-Info
Bad Identity-Info [RFC4474]

437 Unsupported Certificate
   Unsupported Certificate [RFC4474]

438 Invalid Identity Header
   Invalid Identity Header [RFC4474]

480 Temporarily Unavailable
   The callee's end system was contacted successfully but the callee is
   currently unavailable (for example, is not logged in, logged in but
   in a state that precludes communication with the callee, or has
   activated the "do not disturb" feature).  The response MAY indicate a
   better time to call in the Retry-After header field.  The user could
   also be available elsewhere (unbeknownst to this server).  The reason
   phrase SHOULD indicate a more precise cause as to why the callee is
   unavailable.  This value SHOULD be settable by the UA.  Status 486
   (Busy Here) MAY be used to more precisely indicate a particular
   reason for the call failure.

   This status is also returned by a redirect or proxy server that
   recognizes the user identified by the Request-URI, but does not
   currently have a valid forwarding location for that user.

481 Call/Transaction Does Not Exist
   This status indicates that the UAS received a request that does not
   match any existing dialog or transaction.

482 Loop Detected.
   The server has detected a loop.

483 Too Many Hops
   The server received a request that contains a Max-Forwards (Section
   20.22) [RFC 3261] header field with the value zero.

484 Address Incomplete
   The server received a request with a Request-URI that was incomplete.
   Additional information SHOULD be provided in the reason phrase.

      This status code allows overlapped dialing.  With overlapped
      dialing, the client does not know the length of the dialing
      string.  It sends strings of increasing lengths, prompting the
      user for more input, until it no longer receives a 484 (Address
      Incomplete) status response.

485 Ambiguous
   The Request-URI was ambiguous.  The response MAY contain a listing of
   possible unambiguous addresses in Contact header fields.  Revealing
   alternatives can infringe on privacy of the user or the organization.
   It MUST be possible to configure a server to respond with status 404
   (Not Found) or to suppress the listing of possible choices for
   ambiguous Request-URIs.

   Example response to a request with the Request-URI

      SIP/2.0 485 Ambiguous
      Contact: Carol Lee <>
      Contact: Ping Lee <>
      Contact: Lee M. Foote <>

      Some email and voice mail systems provide this functionality.  A
      status code separate from 3xx is used since the semantics are
      different: for 300, it is assumed that the same person or service
      will be reached by the choices provided.  While an automated
      choice or sequential search makes sense for a 3xx response, user
      intervention is required for a 485 (Ambiguous) response.

486 Busy Here
   The callee's end system was contacted successfully, but the callee is
   currently not willing or able to take additional calls at this end
   system.  The response MAY indicate a better time to call in the
   Retry-After header field.  The user could also be available
   elsewhere, such as through a voice mail service.  Status 600 (Busy
   Everywhere) SHOULD be used if the client knows that no other end
   system will be able to accept this call.

487 Request Terminated
   The request was terminated by a BYE or CANCEL request.  This response
   is never returned for a CANCEL request itself.

488 Not Acceptable Here
   The response has the same meaning as 606 (Not Acceptable), but only
   applies to the specific resource addressed by the Request-URI and the
   request may succeed elsewhere.

   A message body containing a description of media capabilities MAY be
   present in the response, which is formatted according to the Accept
   header field in the INVITE (or application/sdp if not present), the
   same as a message body in a 200 (OK) response to an OPTIONS request.

489 Bad Event
   Bad Event [RFC3265]

491 Request Pending
   The request was received by a UAS that had a pending request within
   the same dialog.  Section 14.2 describes how such "glare" situations
   are resolved.

493 Undecipherable
   The request was received by a UAS that contained an encrypted MIME
   body for which the recipient does not possess or will not provide an
   appropriate decryption key.  This response MAY have a single body
   containing an appropriate public key that should be used to encrypt
   MIME bodies sent to this UA.  Details of the usage of this response
   code can be found in Section 23.2. [RFC 3261]

494 Security Agreement Required
   Security Agreement Required [RFC3329]

5xx—Server Failure Responses

500 Server Internal Error
   The server encountered an unexpected condition that prevented it from
   fulfilling the request.  The client MAY display the specific error
   condition and MAY retry the request after several seconds.

   If the condition is temporary, the server MAY indicate when the
   client may retry the request using the Retry-After header field.

501 Not Implemented: The SIP request method is not implemented here
   The server does not support the functionality required to fulfill the
   request.  This is the appropriate response when a UAS does not
   recognize the request method and is not capable of supporting it for
   any user.  (Proxies forward all requests regardless of method.)

   Note that a 405 (Method Not Allowed) is sent when the server
   recognizes the request method, but that method is not allowed or

502 Bad Gateway
   The server, while acting as a gateway or proxy, received an invalid
   response from the downstream server it accessed in attempting to
   fulfill the request.

503 Service Unavailable
   The server is temporarily unable to process the request due to a
   temporary overloading or maintenance of the server.  The server MAY
   indicate when the client should retry the request in a Retry-After
   header field.  If no Retry-After is given, the client MUST act as if
   it had received a 500 (Server Internal Error) response.

   A client (proxy or UAC) receiving a 503 (Service Unavailable) SHOULD
   attempt to forward the request to an alternate server.  It SHOULD NOT
   forward any other requests to that server for the duration specified
   in the Retry-After header field, if present.

   Servers MAY refuse the connection or drop the request instead of
   responding with 503 (Service Unavailable).

504 Server Time-out
   The server did not receive a timely response from an external server
   it accessed in attempting to process the request.  408 (Request
   Timeout) should be used instead if there was no response within the
   period specified in the Expires header field from the upstream

505 Version Not Supported: The server does not support this version of the SIP protocol
   The server does not support, or refuses to support, the SIP protocol
   version that was used in the request.  The server is indicating that
   it is unable or unwilling to complete the request using the same
   major version as the client, other than with this error message.

513 Message Too Large
   The server was unable to process the request since the message length
   exceeded its capabilities.

580 Precondition Failure

6xx—Global Failure Responses

600 Busy Everywhere
   The callee's end system was contacted successfully but the callee is
   busy and does not wish to take the call at this time.  The response
   MAY indicate a better time to call in the Retry-After header field.
   If the callee does not wish to reveal the reason for declining the
   call, the callee uses status code 603 (Decline) instead.  This status
   response is returned only if the client knows that no other end point
   (such as a voice mail system) will answer the request.  Otherwise,
   486 (Busy Here) should be returned.

603 Decline
   The callee's machine was successfully contacted but the user
   explicitly does not wish to or cannot participate.  The response MAY
   indicate a better time to call in the Retry-After header field.  This
   status response is returned only if the client knows that no other
   end point will answer the request.

604 Does Not Exist Anywhere
   The server has authoritative information that the user indicated in
   the Request-URI does not exist anywhere.

606 Not Acceptable
   The user's agent was contacted successfully but some aspects of the
   session description such as the requested media, bandwidth, or
   addressing style were not acceptable.

   A 606 (Not Acceptable) response means that the user wishes to
   communicate, but cannot adequately support the session described.
   The 606 (Not Acceptable) response MAY contain a list of reasons in a
   Warning header field describing why the session described cannot be
   supported.  Warning reason codes are listed in Section 20.43 [RFC 3261]



CCM for Lync 5.10  

Keywords: Lync Ignite SIP Response Codes 5.10

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Last Modified:Friday, June 29, 2012
Last Modified By: amontpetit
Type: INFO
Rated 3 stars based on 2 votes.
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