Welcome to the Contact Center Management Version 5 Online Demo

We encourage you to explore every facet of Contact Center Management by visiting each program area. In some cases images replace the actual user interface (UI) form. In other cases the UI is fully functional except for action buttons.

For a concise summary of the application check out the product areas located on the prairieFyre web site. Although this demo is available in English only, the Contact Center Management product is available in English, Dutch, French-Canada, French-Europe, Spanish-Latin America, Spanish-Europe, Portuguese-Latin America, Italian, Chinese Mandarin-simplified.

For complete information on program use, be sure to consult our comprehensive web-based Help files. They are designed to answer your "How do I..." questions.

To run the demo your computer must meet the following requirements:

• Your web browser must be Explorer 5.5 with Service Pack 2 or higher.
• You must have Microsoft Excel installed in order to view the sample reports.
• We recommended your desktop screen size be 800x600 or greater.

Contact Center Management is simple to learn and use. Find out for yourself. Enjoy!

Download the Demo Guide to walk you through the Contact Center Management features and functionality available in this demo.

Select an application area
to start the online demo
View the
Contact Center Management
website

View the features and functionality available in
Contact Center Client

View the functionality of
Contact Center Softphone
Interactive Contact Center
Interactive Visual Queue