Reports

Call Accounting

Historical business reporting

When our call accounting solution is combined with our contact center management solution, businesses enjoy both contact center and general business costing, and advanced data mining and telecom management reporting.

Our subscriber services solution provides detailed subscriber reports that enable businesses to bill subscribers for the use of services they provide. They can mark up or discount prices based on fixed rates or percentage rates.

Our traffic analysis solution helps businesses analyze trunk traffic so that they can make adjustments to optimize trunk use and decrease costs. It provides businesses with attendant console reports that include performance and attendant console call traffic data.


Resources