Reports

Call Accounting

Overview

When reducing inefficiencies, businesses should consider their telecom systems. According to Gartner® organizations can routinely save more than 10 percent of their annual telecom expenses by systematically checking their carrier bills against equipment and services in use. An additional 10 to 15 percent can be saved by optimizing the number of trunks that are leased and by ensuring employees are not abusing phone privileges.

Research shows the average small- to medium-sized business spends just over $40,000 on telecom expenses every year. Call Accounting has the capabilities and tools businesses need to better analyze their telecom expenses. Eliminating unnecessary expenses can reduce telecom costs by as much as 10 percent in less than a year. This more than covers the cost of call management software.


"According to Gartner® organizations can routinely save more than 10 percent of their annual telecom expenses by systematically checking their carrier bills against equipment and services in use…"

Resources