Support - Support agreements

Contact Center and Call Accounting Software Assurance and Support is recommended for customers to help optimize the performance and value of their Contact Center and Call Accounting solutions. It delivers excellence in software support, providing access to software updates and new functionality, and ensures the Mitel authorizedPARTNER is backed by prairieFyre/Mitel’s highly skilled technical support resources.

When you purchase Contact Center Solutions software from Mitel you receive free service and support for the first 90 days. This includes

• Technical support, Monday to Friday from 8:00 A.M. to 8:00 P.M. ET
• Product news by email
• Software upgrades