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Home > Support > Support agreements > Pay per incident support
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Support agreements - Pay per incident support

Pay per incident

If you are out of warranty and prefer not to purchase extended service and support, you have the option of purchasing our “pay per incident” support. You only pay each time you need technical support, so you pay only once if you need support only once. However, “pay per incident” support does not include an upgrade in software. If an upgrade is required to address your problem, you will have to purchase our extended support. Contact prairieFyre Customer Service for pay-per-incident support.


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